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Privacy Policy

Introduction

This Privacy Policy explains how S4W ("we", "us", or "our") collects, uses, and shares your information when you use our AI Tools Platform and related services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

This policy was last updated on 14 March 2025.

Information We Collect

We collect information in the following ways:

  • Information you provide to us: When you register for an account, subscribe to our services, or contact us, you may provide personal information such as your name, email address, company details, and payment information.
  • Information collected automatically: When you use our platform, we automatically collect certain information about your device and how you interact with our services, including IP address, device type, browser information, and usage patterns.
  • Information from cookies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing your account
  • Sending you technical notices, updates, and support messages
  • Responding to your comments and questions
  • Personalizing your experience and delivering content relevant to your interests
  • Monitoring and analyzing trends, usage, and activities in connection with our services
  • Protecting against, identifying, and preventing fraud and other illegal activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential cookies: Necessary for the operation of our platform. They enable basic functions like page navigation and access to secure areas.
  • Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our platform.
  • Functionality cookies: Enable us to personalize your experience by remembering your preferences.
  • Targeting cookies: Record your visit to our platform, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may use third-party services such as:

  • Supabase: For data storage
  • SendGrid/Resend: For email communications
  • Relevance AI: For AI agent integration

These third-party services have their own privacy policies addressing how they use such information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: